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PAYMENT OPTIONS

 

Website:

Go to www.siec.coop and pay your electric bill online. (See above link). Please keep your email address in your contact information current as sometimes members change their email address but don't change it on our site. The email address on our site sends out important notices that your bills are available to be looked at online, and likewise notifies you of any problems with your account, such as a possible credit card expiration.

Telephone:

Call 1-800-331-0915 to pay by telephone.

Mail/In Person:

P. O. Box 100  (7420 U.S. Hwy 51 South) Dongola, IL  62906

Budget Plan:

If you would like to know how much your monthly electric bill is going to be, we can offer you a 12 month budget plan whereby you pay the same amount for 11 months and on the 12th month, you catch-up to actual, plus or minus. On the 12th month, we'll give you credit for the next 12-month estimate if you're ahead, or we'll settle up this balance and then compute your new monthly budget payment for the next period. At anytime, you can ask to leave our budget plan receiving any applicable credit or paying any applicable balance.

EFT:

If you don’t want to write a check each month, we offer you an electronic funds transfer (EFT) option. Some members are just too busy and want alternatives. With our EFT plan, we'll simply bank-draft your monthly electric bill for you and send you a statement. Please keep in mind that you can see your bill on our website anytime you wish. It's as simple as it sounds!

Credit Cards:

We also accept credit card payments with MasterCard, Visa, Discover and American Express.  Please keep your credit card expiration date current if you pay online or through EFT, because your payment will not process if the card is expired, and could result in a late payment fee. We notify members in advance through email if their card is expiring within 30 days, but if your email address is not current, we will have no other option for notification.

 

PAYMENT ASSISTANCE (LIHEAP) 
Do you need help paying your electric bill? Shawnee Development Council wants to help you with your utility bills, even if you have been helped before and you think you are not eligible. There may be money waiting for you as part of the Low Income Home Energy Assistance Program (LIHEAP). Please call one of the outreach offices to see if you qualify: Alexander 734-0535 / Johnson 658-6131 / Massac 524-2941 / Pope 683-2107 / Pulaski 745-6388 / Union 833-7431

SECURITY LIGHTING
Our security lighting can depend on what is required to be provided by the Cooperative, but if you have a security light installed on an existing Cooperative electric pole with a transformer, the monthly rental charge is $11.80 for a 100 watt sodium light. If we have to set a pole and hang a transformer, the monthly rental charge is $13.30 for a 100 watt sodium light. For a 250 watt sodium light, the monthly rental charge is $16.30.

CAPITAL CREDITS
As a member of your Cooperative, you share in our economic well being! Because we’re a not-for-profit Cooperative, if any revenue remains after yearly costs have been subtracted, it is ultimately returned to our members through the capital credit system.

Remaining revenue is called “margins” and over a period of years, these equity funds take the place of borrowed capital. Capital credits are allocated in proportion to the amount of electricity purchased and represent a member’s share of equity in ownership of SIEC. As the financial condition of the SIEC permits, these capital credits are refunded to members. By allowing the Cooperative to use these funds for a 20 to 25 year period, we are able to prolong borrowing of funds from our bankers and save you money on interest we would have to pay them. Upon the unfortunate death of a member, capital credits, on a discounted basis, can be paid to the deceased estate, upon request by the executor. 

Capital credits will be paid to the member’s last known address so it is important that you keep SIEC informed of any address changes, even if you completely leave our electric services. Although you may not be a member today, you will still have capital credits coming from previous years. 

We are once again retiring capital credits to estates. If you think you may be qualified or have questions, please contact us.